Aftercare & Services
Cars & Motorcycles
Active Info Display
The multi function display, a compact information unit, is positioned directly in front of you on the dashboard for your convenience and safety. It lets you see important information at a glance, without taking your attention from the road. You can decide which specific data are displayed in the instrument cluster in addition to the usual gauges such as the rev counter, speedometer and odometer.
Adaptive Damper System
An Adaptive Damper System actively controls suspension action so that you can always be rewarded with the smoothest drive possible
Adjustable Steering Wheel
The mechanism that controls the position of a vehicles steering column to suit the needs of the driver.
Any items or accessories you buy that are not from the Original Equipment Manufacturer.
A gas-inflated cushion that deploys at the time of impact and is designed to protect a person's upper body from making direct contact with a vehicle's interior components such as the steering column or dashboard; rear-seat as well as side air bags are also becoming options.
The cooling and dehumidification of a vehicles cabin air.
A device that uses an auditory signal and/or telemetric to alert a vehicles owner of an attempted theft.
Ambient lighting is the soft illumination around the car's centre console, door handles, sometimes completely across the dash and in the vehicle's foot wells
Annual Percentage Rate
Also referred to as APR or finance rate. It is simply the interest on a loan, a percentage of the amount borrowed calculated over 12 months.
Anti-lock braking system. A computer-controlled system that prevents brakes from locking up and tires from skidding during hard braking.
A suspension component. A steel rod or tube that connects the left and right suspension members to resist roll or swaying of the vehicle. Improves handling.
The middle or centre point of a turn.
Automatic post collision braking system
The Automatic Post-Collision Braking system is a passive safety features that will automatically apply the brakes after airbag sensors pickup that a collision is occurring during the initial impact of a crash. By applying the brakes right away, the system prevents further damage and injury which cou
A system that varies the power and torque to a drivetrain without the use of a foot-operated clutch.
A method of connecting a peripheral media player to a vehicles entertainment system, either wired or wirelessly.
A motorcycle equipped with saddlebags and other touring amenities.
BEV (Battery Electric Vehicle)
Petrol and diesel are never needed to get a BEV moving. It’s a vehicle that drives solely on battery power.
The area behind and to the side of a vehicle that is hard to see in either the side or rear view mirrors.
Blind Spot Information System
Blind Spot Information System uses RADAR sensors to scan blind spots, helping you change lane more safely.
Brake assist is an active vehicle safety feature designed to help drivers come to a stop more quickly during an episode of emergency braking.
Part of a disc brake which holds friction pads and encloses disc. As brake is applied, hydraulic fluid forces a piston in calipers toward disc, causing disc to be pinched between brake pads.
A round, flat disc made of steel or cast iron. It is mounted on outside of wheel hub.
A supplemental device designed to protect a vehicles frame and/or body from collision damage.
Motorcycles modified to resemble racing motorcycles from the 1950’s and 1960’s. They are called cafe racers because their owner supposedly raced from cafe to cafe in London, where the bikes first appeared in the 1960’s
Car-Net e-Remote mobile services
The Car-Net e-remote lets you check up on your vehicle when you’re at work, in bed or on holiday. So you can see your battery usage, find out how economically you’ve been driving, start and stop charging and check the location of your car - all from the app on your smartphone.
Car-Net: the innovative range of Volkswagen services that connect your Volkswagen to the digital world. From maps to music, hands-free calls to dictating texts to even monitoring back seat trouble makers the innovative system is essential in the connected car.
App Connect is three innovative technologies that allow you to bring smartphone apps onto your infotainment system’s touchscreen: the established MirrorLink™ apps, the new CarPlay™ function from Apple, and the Android Auto™ function from Google.
A mechanical device found on the intake side of the engine which mixes fuel and air to create the volatile mixture that gets ignited in the engine.
The caster angle is the angular displacement of the steering axis from the vertical axis of a steered wheel in a vehicle, measured in the longitudinal direction.
It's an acronym for Compulsory Basic Training, a one day training course which all rookies must complete before being allowed to ride on the road.
The centre console refers to the control-bearing surfaces in the centre of the front of the vehicle interior.
This innovative system ensures your car's suspension is constantly adapting to suit the road and driving conditions. What's more, you can change the ride setting to suit your mood. You can either firm up or soften the ride and change the characteristics of the power steering.
City Brake Assist
City Brake Assist is specifically designed to help avoid or mitigate low speed accidents. The system uses a laser radar unit fitted to the windscreen behind the rear mirror to detect potential collisions and to mitigate the level of damage in an unavoidable crash. If the driver does not take action to slow down, the system will apply the brakes automatically.
The computer-controlled regulation of heating and air conditioning systems to accommodate a user-specified temperature setting.
A clutch is a mechanical device which engages and disengages power transmission especially from driving shaft to driven shaft.
CO2 (Carbon Dioxide)
CO2 is considered to be the main cause of greenhouse gases and a big contributor to global warming. It’s a colourless and odourless gas that’s produced during the combustion process of running a conventional car.
Composition Media System offers you control over a range of features. You have the flexibility to listen to music through your phone, as MP3, WMA, AAC audio files through the USB, SD and AUX IN, or listen to the high-quality DAB radio. Bluetooth technology lets you make or receive hands-free phone calls with phone status display. And you can also connect, charge and control your smartphone and other devices while you’re on the move.
The ratio of the maximum to minimum volume in the cylinder of an internal combustion engine.
A Conversation Mirror is a curve mirror which allows you to see all the passengers in the back of the car.
A device that, when engaged by the driver, automatically controls a vehicles speed.
A section of a vehicles structure that collapses during impact to absorb energy.
Deflation Warning System
Deflation Warning System helps keep you safe by monitoring the pressure in all four tyres, and providing an early warning system for low pressure or punctures.
An internal combustion engine in which the air-fuel mixture is ignited by compression in the cylinder rather than by a spark. Diesel engines use diesel fuel rather than gasoline and tend to be more fuel-efficient and require less maintenance than gasoline engines, but it is more complicated to get them to run cleanly. Also used as a slang term: after turning off the ignition, the engine continues to run for a short period.
Downsizing helps you to reduce your fuel consumption and lower your CO2 emissions by reducing the volume of your engine.
Vehicles with selectable drive modes often have up to four or five settings, all of which have their own distinct pre-set configurations. These can take the form of Economy, Comfort, Sport, Race or Off-road/Winter modes.
eCall is an initiative with the purpose to bring rapid assistance to motorists involved in a collision anywhere in the European Union.
Electronic brake force distribution
A feature of some anti-lock braking systems that proportions and applies brake force to each wheel independently.
Electronic stability is a computerised technology that improves a vehicle's stability by detecting and reducing loss of traction (skidding).
Emergency Assist combines the functions of Lane Assist and Adaptive Cruise Control (ACC) in a new assistance system. As soon as the sensors detect no steering, braking or acceleration activity on the part of the driver, the system activates various escalation stages. Initially, the system attempts to wake the driver by steering jerks and finally an emergency stop is initiated. The hazard warning flashers are activated automatically and the car completes some slight steering manoeuvre to draw the attention of other road users to the hazardous situation. ACC prevents collisions with the traffic ahead. Finally, the system brakes the vehicle continuously to a standstill.
Emergency Stop Signal
The Emergency Stop Signal automatically activates the brake and hazard warning lights when it detects an emergency stop situation.
Electric vehicles don’t just get their energy from electricity. Many have the capability to harness energy from other sources, such as the kinetic energy produced when you brake. Your generator can then store the energy for future use.
A machine with moving parts that converts power into motion.
Engine displacement is the swept volume of pistons inside the cylinders. Displacement has an impact on increasing vehicle power or fuel efficiency.
EV (Electric Vehicle)
Cars driven by electricity instead of fuel. This term can include any vehicle that uses a battery as its energy supply.
The sprung metal tubes that connect the front wheel to the motorcycle triple-tree.
Four Wheel Drive
Four-wheel-drive cars send the engine’s power to all four wheels. Four-wheel drive helps improve a car’s traction, or grip when you’re accelerating or driving off road.
Front Assist monitors the traffic situation in front of your car, warning you when you get too close and even applying the brakes to help avoid collision.
Front Wheel Drive
Engine power is transmitted to the front wheels, which are the drive wheels.
Fuel cell vehicle
An electric vehicle that generates energy from hydrogen. The only emission is water vapour, making it a big contender for the future of driving.
The number of miles a vehicle gets per gallon.
A replaceable metal or plastic canister that prevents particulate matter and most contaminants in the fuel from reaching the engine.
A system for introducing atomised liquid fuel under pressure directly into the combustion chambers of an internal-combustion engine without the use of a carburettor.
Full Link Technology
Full Link is SEAT's full connectivity solution that offers MirrorLink, Android Auto and Apple CarPlay technologies to customers for maximum connectivity between their smartphones and vehicles.
Optional and additional insurance beyond your collision insurance policy. Because insurance policies only pay the replacement cost of a vehicle, not its actual value, there can be a "gap" between the amount you owe on the vehicle and what is paid out by insurance.
The amount of clear space between the lowest part of a vehicle's frame and the ground.
Hands free access
It uses motion sensors to open and close the tailgate of your vehicle without having to use your hands.
A passenger car with a full-height rear door that includes a rear window. Usually has a rear folding seat.
Head restraints are a safety feature of a vehicle, attached to the top of each seat to limit the backwards movement of the head. In a collision, it prevents or mitigates whiplash or injury to the cervical vertebrae.
Heads up display
A digital display projected from a vehicles dashboard onto its windshield to provide information within the drivers direct line of sight
This system allows you to unlock and start your car without ever taking your keys out of your pocket.
Heated mirrors Sideview mirrors with internal electronic heating coils designed to prevent fog and ice from obstructing visibility
High beam support system
High Beam Support System automatically changes the headlights from low to high beam on a clear road, then back to low beam when following another car or an oncoming vehicle is detected.
Hill Hold Control
A device that applies brake pressure when a vehicles clutch is disengaged.
Honda Sensing is an intelligent suite of safety and driver assistive technologies designed to alert you to things you might miss whilst driving.
Abbreviated as hp or bhp (brake horsepower) to designate power produced by an engine. In general, the higher the horsepower, the higher the vehicle's top speed. One horsepower is the power needed to lift a 550-pound weight one foot in one second.
A hybrid car is a car that has more than one source of power. It combines a conventional combustion engine with an electric motor to power the car.
An electronic device that works together with a key (that includes a small transmitter) and that prevents the engine from starting when the key is not present.
An infotainment system is a collection of hardware and software in vehicles that provide audio or video entertainment.
A wiper setting that causes the wipers to pause for a driver-selected period between wipes.
Intersection Assist warns drivers of vehicles approaching from the sides at intersections, highway exits or car parks. For this purpose, two radar sensors are integrated in the front bumper to monitor traffic approaching from the sides.
Built-in attachment points that accept child safety seats built to ISOFIX international standards.
The weight of the vehicle without passengers, driver or cargo, but with all standard features, a full tank of fuel, and all the fluids necessary for proper function.
A system that allows the activation by the driver of a push-button to start a vehicle if proximity sensors detect the electronic key inside the vehicle.
Lane Keeping Assist System
Lane Keeping Assist System may gently steer you back into your lane if you begin to drift out of it.
Magic seats allow you to fold the entire rear seat down to form a flat cargo surface that can accommodate larger items.
A transmission that varies the power and torque through a foot pedal controlled clutch and a floor-mounted or steering-shaft-mounted gear selection lever.
MirrorLink is a system that lets you connect your smartphone to your car’s infotainment system using either a USB cable or Bluetooth. Once you’ve connected your phone you’ll be able to access a selection of apps and features.
Motion adaptive electric power steering
Motion adaptive electric power steering is a stability system which automatically reinforces steering feedback aimed at prompting the driver to steer in the correct direction in situations where the car is threatened with instability.
Miles per gallon
Original equipment manufacturer
A cartridge-filled canister placed in an engines lubricating system to strain dirt and abrasive materials out of the oil.
A handling characteristic of a vehicle that causes it to turn more sharply than the driver intends because the rear wheels are sliding to the outside of the turn.
An automated parking aid which utilises radar technology, cameras and sensors. It allows the car to do most of the work itself when parking into a spot located either in a car park or at the side of the road.
Button-size sensors in the front and/or rear bumpers that measure the distance to nearby cars and other objects and alert the driver using sounds or lights.
Pedestrian Protection senses if someone is crossing in front of the vehicle and alerts you with an acoustic and a visual signal before automatically applying the brakes.
Power Assisted Steering
An electric and/or hydraulic system that multiplies, for ease and comfort, the force a driver exerts on the steering wheel.
Pre Crash and Rollover Assist
Pre-Crash Assist tightens seat belts and closes windows to prepare for an oncoming accident. And if a rollover occurs, Rollover Assist activates necessary systems like eCall.
Privacy glass is the term given for windows on a car which have been tinted during the manufacturing process.
Acronym for pounds per square inch. A pressure measurement used in tire inflation and turbocharger boost.
A grille covers an opening in the body of a vehicle to allow air to enter. Most vehicles feature a grille at the front of the vehicle to protect the radiator and engine.
A small portion of the FM frequency that is allocated for broadcasting alphanumeric news, traffic and song information.
A feature that uses rainfall sensors to engage the wipers and adjust wiper speed accordingly.
A diffuser is a shaped section of the car underbody which improves the car's aerodynamic properties by enhancing the transition between the high-velocity airflow underneath the car and the much slower free stream airflow of the ambient atmosphere.
Rear Parking Camera
Rear parking camera is a system designed to aid a drivers control of a vehicle in reverse.
An aerodynamic device attached to a vehicles trunk lid or liftgate consisting of one or more airfoils supported by uprights that allows air to flow over it as well as under it, resulting in decreased lift and increased stability at high speeds.
Remote central locking
An electronic device that unlocks a vehicles doors and, in some cases, opens its trunk, rolls down its windows and opens and closes its sunroof.
Suspension device near each wheel that dampens the up-and-down movement of the vehicle. Inside a shock absorber, a piston rides up and down in a cylinder filled with thick fluid or compressed gas. The shock absorber counteracts the up-and-down movement allowed by the springs.
A speed limiter is a tool used to set the maximum speed a car can go. This reduces the need for you to check your speedometer.
A system that automatically stops and restarts the internal combustion engine to reduce the amount of time the engine spends idling and improve fuel economy.
An instrument that tells the driver how fast the engine is rotating, commonly including a redline to indicate the maximum engine speed.
Tiredness Recognition System
This closely monitors driver behaviour - noting any erratic steering wheel movements and lane deviations, for example - so it can judge the moment that the driver is starting to tire and needs to stop. If the system detects that the driver is starting to lose concentration, it will alert you with a visual display on the dashboard and a warning sound.
It is the twisting or rotational force the engine exerts on the crankshaft. Vehicle specifications often include the maximum torque an engine produces at a specific number of revolutions.
A fluid turbine that takes place of clutch in primary drive. Oil is used to transmit power through torque converter depending upon engine rpm. Used in automatic transmissions.
A safety feature that regulates wheel spin and prevents loss of control under acceleration by ensuring maximum traction and contact between the tires and the road (by adjusting brake pressure to one or more wheels, closing the throttle, or reducing the fuel supply to at least one or more cylinders).
Traffic Jam Assist
Traffic Jam Assist uses proven functions such as ACC adaptive cruise control and lane departure warning to allow easy slow driving in traffic jams. Your car will follow the vehicle ahead and automatically operate the accelerator and brakes within the limits of the system so the vehicle is kept in lane.
Manoeuvering with a trailer can become a test of patience if you don't have much practice. This is because the trailer doesn't always react as you may expect - among other things, the steering is reversed. The steering angle is decisive for precise reversing, and the optional Trailer Assist trailer manoeuvring system will take care of steering for you. First select reverse gear, press the parking aid button and use the mirror adjustment switch to set the direction in which the trailer should be steered. Your car will now steer automatically while you just need to take care of changing gear, accelerating and braking. This means you stay in control at all times.
The gearbox that delivers power from the engine crankshaft to the drive axle or drive shaft.
An electronic odometer, typically with extra capabilities such as the ability to calculate fuel consumption.
Tyre pressure control
An electronic system that measures and displays to the driver the amount of pressure in a vehicles tires.
A handling characteristic of a vehicle that causes it to turn less sharply than the driver intends because the front wheels are sliding to the outside of the turn.
Cloth, leather or synthetic material used to cover a vehicles seats, door panels, arm rests and headrests.
With Volkswagen Connect on your smartphone, your Volkswagen can relay everything you need to know; from service information and fuel consumption, to your parking location and tips to drive more economically.
The distance between the front and rear axles of a vehicle.
Wireless charging is the process of electrically charging battery-powered devices and equipment without the need for a wired electrical power connection.